Improving a booking system

Folktandvården basically needed a smoother way of finding the nearest dental clinic to you and an easy way of booking an appointment.

About the Folktandvården project

Folktandvården offer complete and modern dental care, based on solid experience, knowledge and research. Read more about them here.

UX challenges

The challenge was to make it easy for the user to both find the nearest dental clinic and easily book an appointment.

UX solutions

Before designing, I needed to do some research and understand how the user flow looked like when booking an appointment. After conducting some test and collecting data, I was able to create wireframes and mockups based on this data. I basically wanted to merge searching for a clinic and booking functionality which led to my final design of improving the booking system.